How do I deactivate carpoolers?

To deactivate an individual carpooler from your program: 

1. From your list of Active carpoolers or via search, locate the individual carpooler you want to deactivate
2. Under the Actions column, select the gear icon next to carpooler’s name
3. Choose “Deactivate” from the dropdown menu

To confirm a carpooler’s deactivation from your program, visit the Deactivated carpoolers tab.

To deactivate a group of carpoolers from your program: 

1. Create a single-column CSV file with the column header "Email" that includes one email address per row for every terminated employee or contractor you wish to deactivate
2. Visit the Deactivated carpoolers in your Dashboard tab 
3. Select “Upload deactivate list”
4. Follow the prompts to upload your CSV
5. Once uploaded, select “Deactivate carpoolers” to remove these carpoolers from your program

To confirm carpoolers’ deactivation from your program, visit the Deactivated carpoolers tab.